FAQ

Frequently Asked Questions

Undergraduate Students

1. Can my award change if it is contingent on additional documents or information?

2. Will Stanford match another university's award if I receive a significantly better award from another school?

3. Can Stanford reconsider my award if my parents' financial situation changes?

4. What if my parents cannot meet the parent contribution?

5. What if my academic commitments prevent me from working?

6. How does my payment to the university work?

Graduate Students

7. Who can help me understand my University bill?

8. If my bill does not reflect all my financial support, how do I check the status of my funding?

9. Under what circumstances will my loan eligibility change?

10. How do I apply for Grant-In-Aid?


 

1. Can my award change if it is contingent on additional documents or information?

Your award letter may list documents or information you must submit to our office before we can finalize your award. It is possible that your award will change if the information you submit is different than originally reported to us.

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2. Will Stanford match another university's award if I receive a significantly better award from another school?

Stanford does not match merit-based awards from other universities. However, if you receive a need-based award significantly better than Stanford's, the other university may have new information about your circumstances. In this case, you may consider submitting a Request for Revision (PDF) to our office.

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3. Can Stanford reconsider my award if my parents' financial situation changes?

You can submit a Request for Revision (PDF) to report any new information to our office. During April we will make every effort to respond to your request promptly. If there are changes later in the year, or in future years, you can submit a revision request at that time.

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4. What if my parents cannot meet the parent contribution?

Many families choose to use the Federal PLUS Loan to help with educational costs. A PLUS loan allows your parents to borrow the amount of the parent contribution, and extends repayment of the loan over 10 years. As a student you may also borrow student loans through our office to help meet your expenses.

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5. What if my academic commitments prevent me from working?

In most cases you can meet your academic year earnings expectation without jeopardizing your academic priorities. If you choose not to work, you can reduce or eliminate your earnings expectation with outside awards or student loans.  

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6. How does my payment to the university work?

Student Financial Services (SFS) is the Stanford office that generates your student bill and collects payments. Your bill is available electronically, showing tuition, room and board charges prior to the beginning of each academic quarter. Payments are due September 15, December 15 and March 15 for autumn, winter and spring quarters.

Your award letter lists the amount of financial aid you will receive each quarter. If your quarter’s aid is less than the balance due, you are responsible for paying the remaining balance and all other expenses with your own funds. However, if your quarter’s aid exceeds your balance due SFS will refund the remaining aid to you. 

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7. Who can help me understand my University bill?

Student Financial Services manages the student billing and payment processes.  

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8. If my bill does not reflect all my financial support, how do I check the status of my funding?

  • For loans administered by our office go to Axess > View Financial Aid > Scheduled Disbursements.
  • For Stanford fellowships or assistantships contact your home department.
  • For fellowships from outside agencies, check the status in Axess > Finances Tab > View Outside Awards.
  • For funding billed to a third party contact Student Financial Services.

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9. Under what circumstances will my loan eligibility change?

If you receive federal loans or work-study, your total financial support cannot exceed your student budget. An increase in financial support or a change to your student budget may require our office to reduce or cancel your federal funding, and you may be required to reimburse funds already disbursed. Your loan eligibility may decrease if:

  • you enroll in fewer units than you reported on your application
  • you receive additional funding not reported on your application
  • you move to on-campus housing after submitting your application
  • you fail to maintain Satisfactory Academic Progress or complete the minimum units required for your program
  • you do not submit all documentation required by our office

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10. How do I apply for Grant-In-Aid?

If you are a doctoral student (PhD, EdD, DMA) in the School of Earth Science, Education, Engineering, Humanities and Sciences, or Medicine (PhD program) you may be eligible for Grant-In-Aid funds. Submit a Grant-In-Aid application (PDF) if you experience an unanticipated financial hardship due to medical or family circumstances that cannot be resolved with fellowship or loan funding.

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